Last updated: 4th, April, 2025
At KILBHA CABS, we are committed to keeping your personal data safe. Whether you’re booking a ride or browsing our website, your privacy matters to us.
During your interaction with our services, we may gather the following:
The data helps us offer timely rides, send updates, improve our service, and assist you better when you reach out for support. We may also use it to enhance safety and prevent abuse of the platform.
To personalize your experience and streamline the site’s performance, we may use cookies and similar technologies. These help us remember your preferences and measure how you use our services.
Location access helps us match you with nearby drivers and navigate efficiently. You have full control — your device will ask for consent before location is shared.
If you submit images or files, we recommend avoiding location data unless needed. Any files shared with us are treated confidentially and not shared publicly.
Our platform may include maps or embedded videos hosted elsewhere. These platforms may collect data in line with their own policies — please review those separately.
We do not sell or rent your information. Some information is shared strictly to provide or improve our services:
We retain customer records only for as long as necessary — to manage bookings, maintain service quality, or meet legal obligations. Once no longer needed, your data is securely discarded.
You can ask us what data we hold about you, request changes, or ask us to delete it — no questions asked. Just send us a request via the contact info below.
We use secure servers, encryption, and strict internal practices to safeguard your data. Though we take every step possible, no method is 100% foolproof online.
We’re here to answer your questions about privacy and data use.